Asking customers to leave reviews and getting little response, they needed an automated system.
After completing a job, the crew or owner would ask their customers to leave a review. The problem was, almost nobody would follow through.
The hardest part about getting reviews is the follow-up process, and if there is no automation, it can be very daunting.
Review generation automation
We offer a review generation tool that puts everything on autopilot. Emails get automatically sent after completing a job with a survey. If the customer selects 5 stars, they are directed to leave a Google, Yelp, or Facebook review. If they select anything less than 5 stars, they can provide the company with helpful feedback offline.
Therefore, only 5-star reviews get published. Generating Reviews for Google also helps with your organic map placement, also known as local SEO. The more reviews you have on Google, the more trust you are building which is what they look at when determining rank.
Over 100 5-Star reviews within 12 months!
Yes, you read that right, we were able to get Sunnyside Roofing Services over 100 5-star reviews within 12 months.
They now show up as a very trusted roofing company with a perfect 5.0 rating w/ 110 reviews. They get new customers calling every day based on their amazing online reputation. When hiring a roofing company where people typically spend over $20,000 on a new roof, it’s very important you have positive online reviews.
The result: 100+ 5-star reviews and getting new business every day since they now have such a great online reputation.